Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

First time clients will pay a $25 NON refundable deposit that will be put towards the appt. It is lost if client reschedules, cancels, or no shows. Another $25 deposit would be needed to set another appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

"We have been coming here for years with our dogs and have always felt Comfortable and treated as family. Yesterday was one of the hardest days for my family as we had to say goodbye to our Bella after 11 years. Let me say that the whole staff from the wonderful ladies upfront to the techs and the Dr where absolutely AMAZING! I could never thank you enough for making sure my family felt the love and going above and beyond in making sure our sweet Bella was as comfortable as she could be. Thank you for the compassion and for just making this hard day a little easier. If you are looking for a vet and want to feel like family this is the place! Thank you again to all the wonderful staff for caring so much for our fur babies."

Cristina Rojas

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